Last Updated: January 12, 2026

1. Introduction

Unitect LLC ("Company", "we", "us", or "our") operates the Hashifix mobile application and related services (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this Privacy Policy carefully.

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use the Service.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you provide directly to us, including:

Account Information:

- Email address

- Password (stored securely and encrypted)

- Name (if provided)

- Profile information

Authentication Information:

- Social login information (if you sign in with Google or Apple)

- Email verification status

Content You Submit:

- Chat messages and conversations with the AI chatbot

- Files you upload (images, documents, lab results)

- Questions and queries submitted to the Service

Account Management:

- Email change requests

- Password reset requests

- Account preferences and settings

2.2 Information Collected Automatically

When you use the Service, we automatically collect certain information, including:

Device Information:

- Device type (mobile, tablet, desktop)

- Operating system and version

- Device identifiers

- Screen resolution and display settings

Usage Information:

- Features you access and use

- Screens you view

- Time spent on different parts of the Service

- Navigation patterns

- Interaction with the AI chatbot

- File upload frequency and types

Technical Information:

- IP address

- Browser type and version

- App version

- Crash reports and error logs

- Performance metrics

Analytics Data:

- Session recordings (via PostHog)

- User behavior events

- Feature usage statistics

- Conversion funnels

2.3 Information from Third-Party Services

We may receive information from third-party services you use to access the Service:

Authentication Providers (Clerk):

- User ID

- Email address

- Authentication status

- Social login information (if applicable)

Cloud Storage (Cloudinary):

- Uploaded file metadata

- File processing status

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Provision

- To provide, maintain, and improve the Service

- To process and respond to your queries and requests

- To enable AI chatbot functionality

- To process file uploads and analysis

- To manage your account and authentication

- To enforce daily usage limits

3.2 Communication

- To send you service-related notifications

- To respond to your inquiries and support requests

- To send you important updates about the Service

- To verify your email address

3.3 Analytics and Improvement

- To understand how users interact with the Service

- To analyze usage patterns and trends

- To improve user experience and functionality

- To identify and fix technical issues

- To conduct research and development

3.4 Security and Compliance

- To protect the security and integrity of the Service

- To detect and prevent fraud, abuse, and illegal activity

- To comply with legal obligations

- To enforce our Terms and Conditions

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

Clerk (Authentication):

- Purpose: User authentication and account management

- Data shared: Email, password (encrypted), authentication tokens

- Privacy Policy: https://clerk.com/legal/privacy

OpenAI (AI Services):

- Purpose: AI chatbot functionality and file analysis

- Data shared: Chat messages, uploaded files (images/documents), conversation history

- Privacy Policy: https://openai.com/policies/privacy-policy

Cloudinary (File Storage):

- Purpose: File upload, storage, and processing

- Data shared: Uploaded files (images, documents)

- Privacy Policy: https://cloudinary.com/privacy

PostHog (Analytics):

- Purpose: Product analytics and user behavior tracking

- Data shared: Usage events, screen views, device information, session recordings

- Privacy Policy: https://posthog.com/privacy

Sentry (Error Tracking):

- Purpose: Error monitoring and crash reporting

- Data shared: Error logs, crash reports, device information

- Privacy Policy: https://sentry.io/privacy/

Vercel (Hosting):

- Purpose: Application hosting and infrastructure

- Data shared: Application data, API requests

- Privacy Policy: https://vercel.com/legal/privacy-policy

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Data Storage and Security

5.1 Data Storage

Account Data:

- Stored securely by Clerk (authentication provider)

- Encrypted in transit and at rest

Chat History:

- Stored locally on your device using AsyncStorage

- Not stored on our servers unless you explicitly request cloud backup (if available)

Uploaded Files:

- Temporarily stored on Cloudinary servers for processing

- Processed by OpenAI for AI analysis

- Files are not permanently stored unless necessary for service functionality

Analytics Data:

- Stored by PostHog and Sentry

- Subject to their respective data retention policies

5.2 Security Measures

We implement appropriate technical and organizational security measures to protect your information, including:

- Encryption of data in transit (HTTPS/TLS)

- Encryption of sensitive data at rest

- Secure authentication and authorization

- Regular security assessments

- Access controls and authentication requirements

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Portability

- Request access to your personal information

- Request a copy of your data in a portable format

6.2 Correction and Deletion

- Update or correct your account information through the Service

- Request deletion of your account and associated data

- Delete chat history stored locally on your device

6.3 Opt-Out Rights

- Opt out of analytics tracking (may limit some features)

- Disable session recordings (if available in settings)

- Unsubscribe from marketing communications (if applicable)

6.4 Data Processing Rights (GDPR/CCPA)

If you are located in the European Economic Area (EEA), United Kingdom, or California, you have additional rights:

- Right to access your personal data

- Right to rectification (correction)

- Right to erasure ("right to be forgotten")

- Right to restrict processing

- Right to data portability

- Right to object to processing

- Right to withdraw consent

To exercise these rights, please contact us at Contact@unitect.com.

7. Children's Privacy

The Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to:

- United States (where our servers and service providers are located)

- Other countries where our service providers operate

We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Data Retention

We retain your information for as long as necessary to:

- Provide the Service to you

- Comply with legal obligations

- Resolve disputes

- Enforce our agreements

Specific Retention Periods:

- Account Information: Retained while your account is active and for a reasonable period after account deletion

- Chat History: Stored locally on your device; deleted when you delete the app or clear app data

- Uploaded Files: Retained temporarily for processing; deleted after analysis is complete (typically within 24-48 hours)

- Analytics Data: Retained according to PostHog and Sentry retention policies (typically 1-2 years)

- Error Logs: Retained for up to 90 days for troubleshooting purposes

10. Cookies and Tracking Technologies

The Service may use cookies, web beacons, and similar tracking technologies to:

- Remember your preferences

- Analyze usage patterns

- Improve the Service

- Provide personalized experiences

You can control cookies through your browser or device settings. However, disabling cookies may limit your ability to use certain features of the Service.

11. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access.

12. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

- Know what personal information we collect, use, disclose, and sell

- Request deletion of your personal information

- Opt out of the sale of personal information (we do not sell personal information)

- Non-discrimination for exercising your privacy rights

To exercise these rights, contact us at Contact@unitect.com.

13. European Privacy Rights (GDPR)

If you are located in the EEA or UK, you have rights under the General Data Protection Regulation (GDPR), including:

- Right to access, rectification, and erasure

- Right to restrict processing

- Right to data portability

- Right to object to processing

- Right to lodge a complaint with a supervisory authority

Our legal basis for processing your information includes:

- Performance of a contract (providing the Service)

- Legitimate interests (improving the Service, security)

- Consent (where applicable)

- Legal obligations

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

- Posting the new Privacy Policy on this page

- Updating the "Last Updated" date

- Sending you an email notification (for material changes)

- Displaying a notice in the Service (for significant changes)

Your continued use of the Service after such changes constitutes your acceptance of the new Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Unitect LLC

30 N Gould St #59365

Sheridan, WY 82801

United States

Email: Contact@unitect.com

16. Additional Information

16.1 Do Not Track Signals

The Service does not currently respond to "Do Not Track" signals from browsers. We may implement support for these signals in the future.

16.2 Data Controller

Unitect LLC is the data controller for personal information collected through the Service. For questions about data processing, contact us at the address above.

16.3 Data Protection Officer

For privacy-related inquiries, you may contact us at Contact@unitect.com.

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By using the Hashifix Service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.